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Empowering Operational Excellence
As operational excellence experts, we collaborate directly with your team in your workspace, leveraging your insights to drive impactful remedies. Our proven methodologies uncover hidden inefficiencies and optimization opportunities, while our business operations acumen helps prioritize critical pain points. Together, we develop a focused 90-day plan with targeted remedies.
This partnership combines your industry expertise with our fresh perspective, activating quick-win improvements and laying the groundwork for long-term operational enhancements.
The Process Triage® Method
The Process Triage® Method is a proven methodology that connects business leaders with front-line employees to gain insights into the company’s internal processes. By engaging those closest to day-to-day operations, Process Triage identifies limitations in existing systems and helps you develop a clear, actionable plan for improvement.
Our proven approach has been used to triage 1000+ business processes and ensures measurable improvements within 90 days.
M4: Map, Measure, Manage and Mobilize
M4 is our comprehensive approach to operational excellence that combines expert-led process mapping workshops (using the Process Triage Method), employee engagement strategies, and data analytics to optimize business processes.
M4’s four-step approach—Map, Measure, and Manage and Mobilize—enables organizations to identify inefficiencies, implement targeted improvements, and track progress towards sustained operational excellence.
OUR PROCESS
The Process Fixer Difference
We work closely with business leaders to instill certainty in their operations, safeguarding against competition, complacency, and waste. Optimize your business with our experts and your team's frontline insights.
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
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I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
HELPFUL RESOURCES
Use Our Helpful Resources to Fix Your Business
System of Systems Template
Use this System of Systems Mapping template to identify your core systems and determine where to start your process optimization journey
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System of the Systems
Derrick Mains shows you how to identify your core systems and determine where to start your process optimization journey.
ONE DAY TO SET THE COURSE FOR THE NEXT 90
Process Triage® is our proven methodology that connects business leaders with front-line employees to gain insights into the company’s internal processes. By engaging those closest to day-to-day operations, Process Triage® identifies limitations in existing systems and develops a clear, actionable plan for improvement.
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Why Process Triage®?
- Identify pain points to improve customer satisfaction and employee productivity
- Reduce errors, ensure compliance, and streamline processes to increase profit and capacity
- Use as a starting point for planning your Artificial Intelligence (AI) strategy
- Provide structure to Discovery work, project planning and prioritization
- Identify gaps in skills and resources to inform recruitment, training, and change management
- Use as an on-boarding tool for new leaders
THE PROCESS FIXER PODCAST
Hosted by Emmy Award-winning content creator, four-time author, and optimization consultant renowned for his pioneering work in process engineering, optimization, and transformation, Derrick Mains' work spans over 20 years and includes experience with more than 150 companies across nearly every industry, from early-stage companies to the Fortune 10. Mains' approach blends essentialism with a keen focus on human-centric system design, emphasizing the need for regular audits, reflection, and reinvestment to achieve optimal results. The show shares his methods and approach to optimizing your company and generating more profits.
