Coming July 7th!
Process Fixer Certification - Now Online!
We’re launching our first online Process Fixer certification cohort on July 7! For the first time, we’re bringing our proven AR mapping and triage method to a virtual format—complete with an interactive mapping tool, facilitator training, expert map audits, and monthly masterclasses. Whether you're part of an ops team or an independent consultant, this is your chance to build a shared process language across your organization and drive serious results. Early-bird pricing is available—join the July 7th cohort before it fills up!
Get Certified as a Process Fixer at your own pace
Perfect for operations teams looking for a uniform, consistent and proven approach to operational excellence. You will gain the tools needed to know where to start, what to map, how to analyze processes, how to uncover bottlenecks, constraints, and pain points in the work.
You will learn how to identify problem processes and systems and how to map them, analyze them and design more efficient solutions through process visualization and engaging those who do the work to improve the work for themselves, customers and the company.
With this course you will learn how to:
- Highlight where effort exceeds value
- Make the invisible visible
- Expose gaps in understanding
- Clarify the who, what, where, when, why and how
- Optimize workflows to reduce time and costs
- Develop systems thinking as a core competency for your team.
- Build interactive maps that your team can use to literally get on the same page to improve communication, teamwork, empathy and flow.
Led by Derrick Mains—The Process Fixer—this course blends 20+ years of expertise into digestible modules packed with practical tools and real-world strategies.
Best For:
✓ Operations teams who want a systematized approach and common improvement language across the organization.
✓ Individuals exploring process improvement tools
✓ Anyone new to operations, strategy, or leadership
✓ Any business on the path to exit or investment that wants to improve their valuation.
How It Works
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Option 1 — Basic Training to learn the method and start using our method. Cost: Free
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Option 2 — Advanced Online Training, optional mapping tool access through our Lucid Mapping tool and access to our expert webinars and community. Cost: $1500 + $99 a month access fee to the tools
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Option 3 — Become a Certified Process Fixer - training for you and your team, access to all our tools, exercise, physical and digital assets as well as a launch workshop with our expert, startup coaching and monthly oversight from our team of experts to keep your mapping efforts consistent. Cost: $999 to start then $500 per month*
*Two trained users with unlimited map creator access to the tools. Additional users at $225 a month.
Testimonials
I’ve never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!”
Seeing how each piece drives the next and how ‘pains’ affect customers vs. employees has made everyone feel so connected now.”
It’s incredible to build our process map and have an open dialog without executive management taking part.”