LET’S FIX YOUR PROCESS & BUILD
A BETTER BUSINESS
We help business teams like yours understand and scale their processes to save time and amplify profits.
Engage Your Team
We bring our expertise directly to your workplace, creating a dedicated environment where your team can openly share insights and collaboratively solve problems. Our on-site facilitation ensures that your team can work on improving your processes within the context of your unique business environment.
The Process Triage® Method
The only process optimization method that combines expert-led workshops, data analytics, and accountability tracking to ensure sustained improvement.
Our Certified Facilitators
Our Certified Process Triage® Facilitators guide your frontline employees through process workflow mapping workshops to identify pain points and proposed remedies based on the Process Triage ADTE (Analyze, Design, Train, Enforce) methodology.
OUR PROCESS
The Process Fixer Difference
We work closely with business leaders to instill certainty in their operations, safeguarding against competition, complacency, and waste. Optimize your business with our experts and your team's frontline insights.
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
I've never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!"
HELPFUL RESOURCES
Use Our Helpful Resources to Fix Your Business
System of Systems Template
Use this System of Systems Mapping template to identify your core systems and determine where to start your process optimization journey
System of the Systems
Derrick Mains shows you how to identify your core systems and determine where to start your process optimization journey.
Your Partner in Rapid, Measurable Operational Excellence
The Process Fixer comprises highly skilled professionals who bring diverse expertise and a wealth of experience to the table. Our combined skills and collaborative approach ensure that our clients and customers benefit from a holistic perspective and data-informed, innovative solutions. Together, we are dedicated to delivering exceptional results and empowering organizations to achieve their operational goals.HOW WE CAN HELP
Where Do You Feel Disconnected Right Now?
The Process Fixer helps businesses streamline operations, boost profitability, and build resilience. Our 90-Day Process Triage approach, backed by decades of experience, enables companies to save time, maximize profits, and adapt to market changes. We identify bottlenecks, implement efficient workflows, and prepare businesses for future challenges.
I don’t know where to start
I’ve outgrown my business processes
My team struggles with change
The Process Triage Method
Our proven approach has been used to triage 1000+ business processes and ensures measurable improvements within 90 days.
ONE DAY TO SET THE COURSE FOR THE NEXT 90
Process Triage® is our proven methodology that connects business leaders with front-line employees to gain insights into the company’s internal processes. By engaging those closest to day-to-day operations, Process Triage® identifies limitations in existing systems and develops a clear, actionable plan for improvement.
Why Process Triage®?
- Identify pain points to improve customer satisfaction and employee productivity
- Reduce errors, ensure compliance, and streamline processes to increase profit and capacity
- Use as a starting point for planning your Artificial Intelligence (AI) strategy
- Provide structure to Discovery work, project planning and prioritization
- Identify gaps in skills and resources to inform recruitment, training, and change management
- Use as an on-boarding tool for new leaders
THE PROCESS FIXER PODCAST
Hosted by Emmy Award-winning content creator, four-time author, and optimization consultant renowned for his pioneering work in process engineering, optimization, and transformation, Derrick Mains' work spans over 20 years and includes experience with more than 150 companies across nearly every industry, from early-stage companies to the Fortune 10. Mains' approach blends essentialism with a keen focus on human-centric system design, emphasizing the need for regular audits, reflection, and reinvestment to achieve optimal results. The show shares his methods and approach to optimizing your company and generating more profits.