Led by renowned business optimization consultant Derrick Mains, this bootcamp combines cutting-edge methodologies with over 20 years of experience across 150+ companies. You'll gain insights into Mains' unique approach, which melds essentialism with human-centric design, emphasizing regular audits and reinvestment for true optimization.
Perfect for operations managers, process improvement specialists, and key organizational stakeholders, this bootcamp offers a blend of theoretical knowledge and hands-on workshops. You'll leave equipped with practical tools, including take-home team exercises, to immediately apply your learnings and drive tangible results.
3-Day Agenda
Day 1: Introduction to Operational Excellence, Foundation, and Mapping
Creating and Maintaining a System of the Systems
Core and Supporting Processes
Identifying all functions
Ranked voting determination (Red Dot Method)
History of Continuous Improvement and the power of employee empowerment, statistical control, and visual management.
Red bead exercise
Overview of the M4 approach: map, measure, manage, mobilize
The critical role of pencil thinking (flexibility over permanence) in operations
Creating a ranked and prioritized list of processes to optimize within your organization
A/R System Mapping
Techniques for visualizing organizational systems and identifying choke points
Workshop: Creating base maps
Understanding process control and the QQC charting method of measurement.
Day 2: Business Cartography discovering and designing relationships, patterns, moments, and paths
Introduction to push/pull methods of operations.
Understanding objects, tasks, actions, methods, paths, moments in A/R mapping
Deep mapping – creating maps of your organization
Workshopping of core challenges.
Overlaying accountability, systems, time, speed, quality, functions, methods, software onto base maps
Systems thinking ideology
Key criteria to decide when to automate, outsource, abbreviate, or eliminate tasks within core processes
Day 3: Manage and Mobilize Continuous Improvement and get results.
The funnel experiment (controlling process results)
Introduction to the Process Triage Methodology
Detailed explanation of Process Triage: how to perform pain gathering, triage, and ranking
Using The Process Fixer portal to conduct triage
Finding and quantifying bottlenecks and pain
How to quantify pain
Creating Remedies
Using the Portal
I’ve never seen my team come together to solve so many problems in a single day. We all know exactly what to do next!”
Seeing how each piece drives the next and how ‘pains’ affect customers vs. employees has made everyone feel so connected now.”
It’s incredible to build our process map and have an open dialog without executive management taking part.”
