Process Fixer Certification Workshop
Led by renowned business optimization consultant Derrick Mains, this bootcamp combines cutting-edge methodologies with over 20 years of experience across 300+ companies. You'll gain insights into Mains' unique approach, which melds essentialism with human-centric design, emphasizing regular audits and reinvestment for true optimization.
Perfect for operations managers, process improvement specialists, and key organizational stakeholders, this bootcamp offers a blend of theoretical knowledge and hands-on workshops. You'll leave equipped with practical tools, including take-home team exercises, to immediately apply your learnings and drive tangible results.
Two-Day Agenda
Day 1: Introduction to Operational Excellence, Foundations, and Mapping
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Creating and Maintaining a System of the Systems - 
Core and Supporting Processes 
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Identifying all functions 
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Ranked voting determination (Red Dot Method) 
 
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History of Continuous Improvement and the power of employee empowerment, statistical control, and visual management. - 
Red bead exercise 
 
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Overview of the M4 approach: map, measure, manage, mobilize 
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The critical role of pencil thinking (flexibility over permanence) in operations 
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Creating a ranked and prioritized list of processes to optimize within your organization 
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A/R System Mapping - 
Techniques for visualizing organizational systems and identifying choke points 
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Workshop: Creating base maps 
 
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Understanding process control and the QQC charting method of measurement. 
Day 2: Business Cartography discovering and designing relationships, patterns, moments, and paths
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Introduction to push/pull methods of operations. 
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Understanding objects, tasks, actions, methods, paths, moments in A/R mapping 
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Deep mapping – creating maps of your organization - 
Workshopping of core challenges. 
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Overlaying accountability, systems, time, speed, quality, functions, methods, software onto base maps 
 
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Systems thinking ideology - 
Key criteria to decide when to automate, outsource, abbreviate, or eliminate tasks within core processes 
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Using the Process Triage Methodology 
 
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Post-work (online)
Apply your knowledge to our process mapping and facilitation tools
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Learn how to map, perform overlays, triage, identify bottlenecks, constriction and pain point. 
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Using the Process Triage ADTE Methodology to remedy problems and find solutions. 
 
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