Process Fixer Certification Workshop 

Led by renowned business optimization consultant Derrick Mains, this bootcamp combines cutting-edge methodologies with over 20 years of experience across 150+ companies. You'll gain insights into Mains' unique approach, which melds essentialism with human-centric design, emphasizing regular audits and reinvestment for true optimization.

Perfect for operations managers, process improvement specialists, and key organizational stakeholders, this bootcamp offers a blend of theoretical knowledge and hands-on workshops. You'll leave equipped with practical tools, including take-home team exercises, to immediately apply your learnings and drive tangible results.

 

3-Day Agenda 

 

 

Day 1:  Introduction to Operational Excellence, Foundation, and Mapping

  • Creating and Maintaining a System of the Systems

    • Core and Supporting Processes

    • Identifying all functions

    • Ranked voting determination (Red Dot Method)

  • History of Continuous Improvement and the power of employee empowerment, statistical control, and visual management.

    • Red bead exercise

  • Overview of the M4 approach: map, measure, manage, mobilize

  • The critical role of pencil thinking (flexibility over permanence) in operations

  • Creating a ranked and prioritized list of processes to optimize within your organization

  • A/R System Mapping

    • Techniques for visualizing organizational systems and identifying choke points

    • Workshop: Creating base maps

  • Understanding process control and the QQC charting method of measurement.

Day 2: Business Cartography discovering and designing relationships, patterns, moments, and paths

  • Introduction to push/pull methods of operations.

  • Understanding objects, tasks, actions, methods, paths, moments in A/R mapping

  • Deep mapping – creating maps of your organization

    • Workshopping of core challenges.

    • Overlaying accountability, systems, time, speed, quality, functions, methods, software onto base maps

  • Systems thinking ideology

    • Key criteria to decide when to automate, outsource, abbreviate, or eliminate tasks within core processes

Day 3: Manage and Mobilize Continuous Improvement and get results.

  • The funnel experiment (controlling process results)

  • Introduction to the Process Triage Methodology

    • Detailed explanation of Process Triage: how to perform pain gathering, triage, and ranking

  • Using The Process Fixer portal to conduct triage

    • Finding and quantifying bottlenecks and pain

    • How to quantify pain

    • Creating Remedies

    • Using the Portal

 
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