Self-Paced Online Course

Resolve: Foundations of Problem Solving

Perfect for individuals or teams looking to build a solid problem-solving framework, this online course provides everything you need to start thinking like a systems designer.

Led by Derrick Mains—The Process Fixer—this course blends 20+ years of expertise into digestible modules packed with practical tools and real-world strategies. You’ll learn how to recognize, analyze, and resolve different types of problems across your business while building core skills in systems thinking, process mapping, and root cause analysis.

Best For:
✓ Busy professionals who want flexible, on-demand learning
✓ Individuals exploring process improvement tools
✓ Anyone new to operations, strategy, or leadership

In-Person Certification Bootcamp

Process Fixer Certification Workshop

Go beyond theory with this immersive, three-day (or two-day on the road) hands-on workshop. Led by Derrick Mains himself, this bootcamp is designed to equip leaders, managers, and improvement champions with the tools, frameworks, and certification needed to drive operational change inside their organizations.

Participants walk away certified in the Process Triage Methodology and OpEx Accelerator, ready to lead mapping projects, optimize systems, and champion a culture of continuous improvement.

Best For:
✓ Operations leaders and process improvement specialists
✓ Executives looking to embed systems thinking company-wide
✓ Teams seeking a shared methodology and long-term transformation