Online Training & Certification

Facilitated Online Process Fixer Certification

Perfect for operations teams looking for a uniform, consistent and proven approach to operational excellence. You will gain the tools needed to know where to start, what to map, how to analyze processes, how to uncover bottlenecks, constraints, and pain points in the work. 

You will learn how to identify problem processes and systems and how to map them, analyze them and design more efficient solutions through process visualization and engaging those who do the work to improve the work for themselves, customers and the company. 

With this course you will learn how to:

  • Create and facilitate the creation of process maps
  • Build interactive maps that your team can use to get on the same page to improve communication, teamwork, empathy and flow. 
  • Highlight where effort exceeds value
  • Expose gaps in understanding 
  • Clarify the who, what, where, when, why and how
  • Optimize workflows to reduce time and costs
  • Develop systems thinking as a core competency for your team. 

Led by Derrick Mains—The Process Fixer—this course blends 20+ years of expertise into digestible modules packed with practical tools and real-world strategies.

Best For:
✓ Operations teams who want a systematized approach and common improvement language across the organization.
✓ Individuals exploring process improvement tools
✓ Anyone new to operations, strategy, or leadership
✓ Any business on the path to exit or investment that wants to improve their valuation.


Two Days of High-Impact Business Optimization

Join award-winning business thinker and operational strategist Derrick Mains for a transformative two-day experience where business owners, leaders, and teams learn how to optimize systems, boost margins, and fix what’s broken—fast.

What You'll Learn

  • How to eliminate hidden inefficiencies in your business
  • Real-world tools for systems thinking
  • How to prepare your business for AI automation
  • Lessons from 250+ companies—from startups to the Fortune 10
  • How to engineer operations that run smoother and cost less

Who Should Attend

  • Operations Leaders
  • Small and Medium Business Leadership Teams
  • Process Triage Facilitators
  • Certified Process Fixers
  • EOS Implementers

    Early Bird Cost: $1,495 (Limited Seats Available)
    Includes breakfast, lunch, and afterhours cocktails