Choose Your Journey to Operational Excellence

Perfect for operations teams looking for a uniform, consistent and proven approach to operational excellence. You will gain the tools needed to know where to start, what to map, how to analyze processes, how to uncover bottlenecks, constraints, and pain points in the work. 

You will learn how to identify problem processes and systems and how to map them, analyze them and design more efficient solutions through process visualization and engaging those who do the work to improve the work for themselves, customers and the company. 

With this course you will learn how to:

• Create and facilitate the creation of process maps
• Build interactive maps that your team can use to get on the same page to improve communication, teamwork, empathy and flow. 
• Highlight where effort exceeds value
• Expose gaps in understanding 
• Clarify the who, what, where, when, why and how
• Optimize workflows to reduce time and costs
• Develop systems thinking as a core competency for your team. 

Led by Derrick Mains—The Process Fixer—this course blends 20+ years of expertise into digestible modules packed with practical tools and real-world strategies.

Best For:
✓ Operations teams who want a systematized approach and common improvement language across the organization.
✓ Individuals exploring process improvement tools
✓ Anyone new to operations, strategy, or leadership
✓ Any business on the path to exit or investment that wants to improve their valuation.

Take training to the next level and do it live and in person with Derrick and his team. Spring, Winter and Fall sessions are available in Phoenix Arizona.

Go beyond theory with this immersive, two-day hands-bootcamp, designed to equip leaders, managers, and improvement champions with the tools, frameworks, and certification needed to drive operational change inside their organizations.

Participants walk away certified as a Process Fixer and in the Process Triage Methodology, ready to lead mapping projects, optimize systems, and champion a culture of continuous improvement.

Best For:
✓Those who prefer immersive learning. 

✓ Operations leaders and process improvement specialists

✓ Companies preparing for an event and looking for maximum valuation. 

✓ Executives looking to embed systems thinking company-wide

✓ Teams seeking a shared methodology and long-term transformation